Shipping & returns

Shipping Policy

Web site orders placed before 10am Mon- Fri Sydney local time will ship within 24hrs for in stock items.  Items temporarily out of stock will ship within 3-5 working days.  We will notify customers by email and/or phone if an item is out of stock and delivery will be delayed.  An email will be sent with tracking information for products once they have been shipped.  If an item is urgent please contact our sales staff at for further information.

International Orders 

Our shipping rates online are for Australian customers only. Please call or e-mail us for quotes and information regarding international postage & handling rates.

Exchanges and Returns:

Ship back returns to Scooter Accessories, 551 Pittwater Road, Brookvale NSW 2100 Australia.  Attn: Returns dept. Include a copy of your invoice, a daytime phone number and a note clearly stating the action to be taken and what is wrong with the product. Please return items as they were delivered. Items returned without proper packaging, manuals, etc. will incur a $15 repackaging fee. Items returned within 14 days of receipt of the goods will receive a full refund in the original method of payment. Orders returned after 14 days will receive a gift card. Clearance and sale items are final sale, no returns, no refunds, exchanges on final sale items might be possible. Please contact customer service with any questions.

Mail Order Address

Scooter Accessories
551 Pittwater Road
Brookvale NSW 2100
02 9938 5858